SHIPPING & RETURNS
Shipping and Returning
It is the goal of Jay’s Junque to ship items the next business day. That is not always possible, but unless there is an emergency, all items will ship within two business days. We will always provide free shipping, if we are shipping to the continental United States. For smaller items, we will be able to provide free shipping to Alaska, Hawaii, and Puerto Rico also. Normally, we ship via the US Postal Service. For larger items, we will use Fedex or UPS ground shipping. We will need your phone number for us to expedite any shipping. As for shipping items out of the country, you will need to contact us first before doing anything. We will look at that on a case by case basis. Returns will be accepted and money refunded, less actual shipping costs, plus a 15% re-stocking fee.